Should I purchase top-up credits or go for a subscription plan?

If you are looking for a one time purchase then top-up credits is the best option. But for ongoing and long term work needs subscription plans happen to be the best choice as you save more on every image that you process through the subscription plan.

What are credits?

Credits help you to remove image backgrounds with high resolution cut outs in You can use your credits via our API , or Windows / Mac App. Removing background from 1 image requires 1 credit. Preview images are free on

Subscriptions package includes a bundle of credits which you can use within 1 year from the date of purchase (or roll over your unused credits with a new subscription plan purchase as long as you stay subscribed) top-up credits are valid for up to 2 years after the purchase.

What images are supported?

You can upload any JPG or PNG image with up to 12 megabytes. But every image must contain at least one person, product, animal, or car photo . If the image resolution is larger than 25 megapixels (e.g. 6000 × 4000 pixels or any other aspect ratio) it is automatically resized to this maximum resolution.

What is the maximum file size? currently supports images with a file size of up to 12 megabytes.

Why does it not work for some photos?

Our AI is trained to identify foregrounds and remove everything else in between. A foreground can be a person, product, animal, car or any other object that is clearly the main subject of the image. If you tried an image that is not supported and would like to see it supported in the near future you can reach out to us if you want to tell us a bit more about it or have any other ideas!

Is free?

Yes, is 100% free for low-resolution images (up to 0.25 megapixels) and personal use. For higher resolutions of up to 25 megapixels and commercial use have a look at our premium plans and image packages.

What if I am unsatisfied with the results?

At the moment, works very well for photos of persons, products and cars, but some images are more challenging than others. We recommend uploading a few images to the free version to get an impression of the quality level for your specific images. You can also try up-to 10 image's for free by signing up.All our subscriptions are covered by a 10 Day money back guarantee: You are entitled to get a full refund within the 10 day period, if you are unsatisfied with the results (restricted to 50 downloads). Please Have a look at our refund policy for more information.

What happens if I don't use all my subscription credits?

If you havent used up all your subscription credits before the expiration of your subscription plan package , then you can retain your remaining credits by downgrade/ upgrade your subscription plan anytime before the expiry date and your unused credits will be added to the new subscription plan package.

Once you have Consumed or used up all your credits, then no further background removals are possible (except for preview images on which are always free). Should you need more credits, you can either purchase a new Subscription plan or purchase a Top-up plan.

What web browsers does support?

To use all of features you need a up-to-date web browser.

We recommend using one of the following:

Windows, Mac, Linux ( Google Chrome, Mozilla Firefox, Apple Safari )

Google Android ( Google Chrome, Mozilla Firefox )

Apple iOS (iPhone, iPad) ( Apple Safari )

What is is a web-based service to remove the background of any photo/image. It works 100% automatically: You don't need to manually select the background/foreground layers to separate them - just select your image and instantly download the result image with the background removed!

How to download full-resolution images?

To download images in higher resolutions than 0.25 megapixels, follow these steps:

1: Make sure you are signed in and have credits remaining in your account.

2: Upload an image with high resolution (at least larger than 0.25 megapixels).

3: After the upload, below the small resolution preview you can find two download buttons: preview and image

4: When you click the image button a dialog window opens.

5: Click the download button in the dialog. Your download should start within a few seconds.